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1. What is the first step in getting
help with my project?
A. The first step is to contact us with your
request for more information through the email form provided. Take a moment
to briefly state what your project needs are, if at all possible.
2. What information do you need from
me to get started with my project?
A. Information required to get started on your
project depends upon the exact nature of your needs. However, proper names
of individuals and/or companies that are a part of your project should be
provided. Notes, resources, and contact information that are not generally
accessible should be included, as well.
Please bear in mind that research time is as much a
part of the writer’s service as the actual drafting of the final product and
is charged on an hourly basis. Any information that you have that can reduce
this research time is, obviously, a savings to you.
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3. Why do you require a
signed agreement/contract before beginning my project?
A. A signed agreement is for the protection of
both parties. For most projects, the agreement can be as simple as an e-mail
that sets forth the specifics of the project; i.e., type of project, word
count, amount of flat fee or a hourly fee, expected turnaround date, and any
of the particulars that have been agreed upon. It is suggested that such
emails be printed out in hard copy by both parties for future reference.
Full contracts are generally provided by publishers
for larger projects; such as, books and agreed-to marketing activities, and
long-term contracts with individual companies, to protect both parties in
the event of misunderstood expectations.
4. What is the turnaround
time for my project?
A Turnaround time for each project varies. While
every effort is made to return the average project within seven to ten days
of bid acceptance, a lot will depend upon the ability to communicate with
you or your designated contact person whenever there’s a problem with
understanding information provided to the writer.
All attempts to contact you for such
clarifications will be documented through emails, as well as maintained on
the project progress sheet attached to your file. Delayed responses from you
or your designated contact person will extend the turnaround time by its
length and will not constitute a breach of writer’s agreement.
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5. How many revisions are
allowed before additional fees are charged?
A. Generally, two light revisions of draft
documents are included in the initial contract fee. Major revisions, based
on client’s literal changes to project specifications, will be charged at
writer’s regular hourly fee.
6. Would you work on contingency or
for a percentage of the sales of my project?
A. Although it is very flattering to be asked to
share in the potential publication of your project or book, it is really not
fair to ask a writer to wait for payment. Many projects can easily consume
60-80 hours of hard work that has nothing to do with the marketing skills of
the client.
Full payment upon completion will ensure that the
writer is available for future projects and the client can receive
royalties, free and clear. In my opinion, paying a writer a percentage of
expected royalties falls under “appreciative bonus,” and should be treated
as an addendum to the initial agreement.
7. Can I get my project
done within 24 hours?
A. Projects completed within 24 hours definitely
fall under the “rush job” category and will be charged accordingly. Having
been in business for more than 30 years, I am very much aware that the
majority of 24-hour turnaround projects result from somebody missing their
own deadline.
It is not an attempt to penalize you, but a
realistic approach to a situation that we would both like to solve. However,
in order to do rush work, other projects have to be put aside and other
clients must wait for their work to be completed. In addition, for this type
of work, the writer will not be asked to start the project until at least
1/2 the fee has been deposited with writer and the 24-hour period shall
begin at the time of receipt.
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8. What choices are available to me
so that I may pay you for my projects?
A. For your convenience, you can make payments
through my PayPal Account that will accept all major credit cards, or you
can pay with a company check, money order, or business check. There will be
a $35.00 fee charged for all returned checks.
9. How much will you charge me for
my project?
A. Every project is unique and specifically
structured to the individual Client’s needs. Research, documentation,
creativity, editing, revising, timing, and expenses, must all be factored
into the proposal. To get a general idea of what a project might cost, feel
free to contact us with an outline of what you need to have done, and you
will receive a response within 24 hours of your request.
10. What is included in my completed
project?
A. Once your project is complete, you will be sent
an e-mail invoice of the balance due. Because of previous payment problems,
I now require the balance in full prior to releasing any written material.
Upon notification that funds have cleared through PayPal or your bank, you
will receive an e-mail with your documents attached and instructions on how
to unlock the file. Simultaneously, a hard copy of your project, along with
a floppy disk or CD containing all files, will be either hand-delivered, if
local, or sent Priority Mail via the U.S. Postal Service
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